Social Media Policy
Last Updated: December 8, 2024
Introduction
This Social Media Policy outlines the guidelines and principles for social media communications related to Chapman SEO LLC. As a content production and web publishing company specializing in educational legal information, we recognize the importance of maintaining professional standards and clear boundaries in our social media presence. This policy applies to all employees, contractors, and representatives who communicate about or on behalf of Chapman SEO LLC on social media platforms.
Educational Purpose Emphasis
All social media communications must consistently emphasize our role as an educational resource provider. Every post, comment, or interaction should clearly maintain our position as content producers who create informational materials using advanced artificial intelligence and large language models (LLMs). We must be transparent about our non-lawyer status and educational purpose while avoiding any implications of providing legal advice or services.
Content Guidelines
Our social media content must strictly adhere to our educational mission. Posts should focus on sharing general legal information, explaining basic legal concepts, and directing users to appropriate legal resources. All content must be accompanied by clear disclaimers about our role as content producers, not legal professionals. We must maintain a careful balance between providing valuable information and emphasizing the importance of consulting qualified legal professionals for specific advice.
Engagement Parameters
When engaging with followers and the public on social media, interactions should remain professional, educational, and informative. Representatives must avoid providing specific legal guidance or opinions, instead directing users to consult with qualified attorneys for legal advice. Responses to comments or messages should emphasize our role as content producers and clearly state that we cannot provide legal advice or create attorney-client relationships.
Transparency Requirements
Transparency must be maintained in all social media communications about our use of AI technology and our role as a content production company. Posts should regularly include reminders about our non-lawyer status and the educational nature of our content. Any discussion of legal topics must be accompanied by appropriate disclaimers and encouragement to seek professional legal counsel for specific situations.
Platform-Specific Guidelines
Social media representatives must adapt our messaging appropriately for each platform while maintaining consistent core principles. On platforms with character limitations, abbreviated disclaimers must still clearly convey our educational purpose and non-lawyer status. Visual content must include appropriate disclaimer text or captions that maintain our commitment to transparency about our role and the nature of our content.
Crisis Communication Protocol
In the event of social media issues or controversies, all communications must be coordinated through designated channels. Representatives should not engage in discussions that could imply legal positions or advice. Any concerns about potential legal implications of social media content should be immediately escalated to management for review and appropriate action.
Privacy and Confidentiality
Social media communications must respect privacy considerations and avoid sharing any specific user information or legal situations. Representatives should not acknowledge or discuss specific legal questions from users, instead directing them to appropriate legal resources and professionals. All engagement should maintain professional boundaries and protect user privacy.
Compliance Requirements
All social media content must comply with applicable laws, regulations, and platform policies. Representatives must ensure posts do not violate copyright laws, respect intellectual property rights, and maintain appropriate disclosures. Regular reviews of content should be conducted to ensure ongoing compliance with legal requirements and platform guidelines.
Content Review Process
Before publication, all social media content must undergo review to ensure compliance with this policy. Posts should be checked for appropriate disclaimers, accurate information, and clear educational purpose. Regular audits of social media presence should be conducted to maintain consistency with our role as content producers and educational resource providers.
Training and Updates
All representatives managing social media communications must receive regular training on this policy and updates about legal content creation guidelines. Training should emphasize the importance of maintaining clear boundaries between educational content and legal advice, while reinforcing our commitment to transparency about our role and use of AI technology.
Contact Information
For questions about this social media policy or guidance on specific situations, please contact:
Chapman SEO LLC
3219 E Camelback Road #806
Phoenix, AZ 85018
Phone: 602-518-6444
Email: webmaster@chapmanseo.com
Policy Updates
We reserve the right to modify this social media policy at any time to reflect changes in our practices or legal requirements. Representatives will be notified of any changes, and continued social media activity on behalf of Chapman SEO LLC constitutes acceptance of these changes.
© 2024 Chapman SEO LLC. This policy is for educational and informational purposes only. All content is created using AI technology and maintained by non-lawyers and should not be considered legal advice. The information provided is general in nature and may not be suitable for your specific situation. Always consult with a qualified legal professional for advice regarding your individual circumstances.